Frequently Asked Questions

PROMOTION and EXPOSURE

What is Website Promotion?

What is a Directory?

What is Search Engine Optimisation?

What is Search Engine or Web Service?

What is the benefit of submitting my website to Search Engines and Web Directories?

What are Web Spiders or Web Crawlers?

What is a web site Hit?

What are Search engine Keywords or phrases?

What are Doorway Pages?

What is the term Link Popularity?

What is a Meta Tag?

Do I need Meta Tags?

Who do we submit to?

How will people find my web site?

What is the time frame to see some results?

 

INTERNET SECURITY

How safe are my customers' personal information?

Will I have to learn a difficult program to update my product list/database myself?

ONLINE SELLING / E-COMMERCE

What will be required to create an online store?

Is it difficult to update product lists and categories?

What if I don't have the time to keep up with online orders?

COST, TIME and PROCEDURES

I know someone who can make websites. Why should I pay extra to a professional company?

What do I have to do or supply to have my website created?

How long will it take before my website is live online?

 

 

 

PROMOTION and EXPOSURE

What is Website Promotion?
Web Site Promotion entails search engine submissions, strategic links, strategic copywriting, banner ads, opt-in email, client retention marketing, affiliate programs, press releases, sponsorships, strategic domain purchasing and much more, all designed to bring your website into as many areas of a search engine or directory as possible.

What is a Directory?
As the name itself suggests, Directories organise Internet sites by subjects, so that the users can select a subject of their choice and browse through the list of resources in that category. Users have to tunnel their search until they reach the goal. Directories are built by humans rather than by computer programs.

What is Search Engine Optimisation?
Optimising your site for Top ranking "Search engine optimisation" is the process of ranking your site on the Top ranking lists. Its the process of preparing and indexing your web site with Search Engines and Directories with the goal of achieving the highest possible rankings for a given keyword or phrase so that your web site is accessible to search engines and focused for a given keyword or phrase that will help and increase your chance of getting listed in Top ranking list and bring in Internet traffic

What is Search Engine or Web Service?
A search engine is termed as a 'Web Search Service’, which uses tools that help find information on the Internet. They are used to find specific information using ‘keywords’ on the World Wide Web! Search Engines are also called 'Spiders' or 'Crawlers' that use programs, which crawl through websites and gather information about each site and creates a database of web pages. When a query is submitted, it scans the databases and provides a list of web addresses that matches your query.

What is the benefit of submitting my website to Search Engines and Web Directories?
Traffic you receive from search engines is already targeted. Visitors arriving at your site from search engines have entered a keyword relevant to your site, so they are already interested in your product or service. This is the best source of potential customers you can have. Search engines are free to users. Search engines are the number one way where users find new sites. Surveys show that over 85% of users rely on search engines to locate information on the Web.

What are Web Spiders or Web Crawlers?
A spider is a program used by a search engines to index the World Wide Web content. Spiders captures specific information about a page, some capture the title and the first 1,000 characters of content, some captures the title and "description" meta tag, some look for only the keywords and some use the combination of all of these methods.

What is a web site Hit?
The number of times a web site is accessed; normally the usage is hits per day

What are Search engine Keywords or phrases?
"Keyword" or "Key phrase" is the word or a phrase someone enters into a search box of a search engine to find whatever they are looking for. While optimising a web site for top rankings on search engines it is important that the site is optimised for the most important keywords and phrases

What are Doorway Pages?
A page designed as an entrance or gateway page or welcome mat page to a website. Doorway pages are specifically created to rank high on search engines, but in recent times even these are not recognised by some search engines.

What is the term Link Popularity?
The number of 'quality inbound links' to a website is termed as Link Popularity. The link popularity is determined by the number of web sites that are linking to your site, the similarity of the content on sites that offers link to your site. The other terms synonymous to Link Popularity are Reciprocal Links or Link Exchanges

What is a Meta Tag?
META tags are an important HTML component if you wish to achieve good search engine performance. META tags provide these search engines with the title, description, and keywords of each page on your site.

Do I need Meta Tags?
Yes. These tags help some search engines with placement. Without these tags, your site would not always rank nearly as well as it could. Whilst some search engines ignore some of these tags, it is always advisable to use them.

Who do eCat Technologies submit to?
We constantly improve the list of search engines, directories and other sites that we submit our own website to, this involves appending and deleting sites from the list regularly. We will always submit your site to the most popular search engines, directories and others if you have chosen this option on the initial development brief.

How will people find my web site?
Your pages must be built properly and they must be registered in various search engines, directories and link lists, in order to have maximum exposure. When we have been instructed to we will design your site and carefully consider how to best maximize it's visibility to the search engines, crawlers, spiders and robots. We use special wording and keywords in the page title, page text and in special tags within the HTML code, which aren't visible to humans reading the page. These, and other techniques we employ, assist the automatic search routines of the crawlers, spiders and robots, such as those used by Alta Vista, to get your site listed properly.

What is the time frame to see some results?
You will notice immediate results if you have opted for ‘sponsored links’ these are paid for in advance and will appear in a highlighted colum on the given search engine. In general, however, the average time between the promotion and seeing your listing is approximately 6-8 weeks, this varies greatly depending on which service you have contracted us to implement.

 

INTERNET SECURITY

How safe are my customers' personal information?
We have many layers of security that will help to protect your customers' information the most important being the actual programming language we use for all order forms, shopping carts, and other databases that will hold confidential information. We use PHP and ASP; they are the fastest and most secure languages available today. We have never had an online store broken into during our years in business.

Will I have to learn a difficult program to update my product list/database myself?
No, we will create an easy to use administration section for you that is accessible by user name and password from any location with Internet access. You will be able to add, delete, and edit information on your website in real-time. It is very simple to use, much like filling out an online form.

 

ONLINE SELLING / E-COMMERCE


What will be required to create an online store?
In order to set up an e-commerce website you will need an Internet Merchant Account (speak to your bank for more details). The next step is to decide if you would like credit card transactions handled automatically by your website or you would simply like your website to collect the credit card orders for you and allow you to take the payments manual (which means you will handle the transitions using a PDQ machine). Once the decision is made we develop the site to your specifications.

Is it difficult to update product lists and categories?
No, we will create an easy to use administration section for you that is accessible by user name and password from any location with Internet access. You will be able to add, delete, and edit information on your website in real-time. It is very simple to use, much like filling out an online form.

What if I don't have the time to keep up with online orders?
This is something that you must be prepared for before offering products online, however, don't expect the rush of orders that you see on Fed Ex commercials. The average website will receive 5-7 orders per week depending on the product/s being offered and the amount of exposure you create.

 

COST, TIME and PROCEDURES


I know someone who can make websites. Why should I pay extra to a professional company?
We believe a website should reflect the same quality and character that your customers experience when they come to you offline. Choosing a professional companyl ensures an organized, well maintained website that will reflect your current marketing strategies. Some of the problems you may experience when choosing an ametuer to design your web site can include broken links, unorganized information, large unclear graphics, unclear navigation, and little to no online promotion once the website is complete; it can also be very time consuming and frustrating.


What do I have to do or supply to have my website created?
You will need to supply us with the content, be it text and/or images that you specify. You will not need to organize it, or lay it out or format it in any way, just make sure to give the text to us in a readable format likeMS Word, MS Excel, MS Notepad etc; we will handle the rest. After supplying us with this information you will be contacted on occasion to confirm or make changes to our work in progress.

How long will it take before my website is live online?
We aim to complete your project in approx 4-8 weeks after we have all the required information and cleared payments. Large databases will take longer. You should expect visitors 6-12 weeks after your website has gone live (only if you have chosen search engine optimisation). This time scale may vary depending on the search engines chosen and their current criteria which can change on a weekly basis.